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Dell Poweredge R630 CPU Error Codes

Dell Poweredge R630 CPU Error and Event Codes

Severity Levels are 1 thru 3 with 1 being the most critical.

 

Poweredge R630 CPU0000

 

Message

CPU arg1 has an internal error (IERR).

Informative Description

System event log and OS logs may indicate that the exception is external to the processor.

Suggested Response Action

Review System Event Log and Operating System Logs. If the issue persists, contact technical support. Refer to the product documentation to choose a convenient contact method.

Severity Level

Severity Level 1 (Critical)

Poweredge R630 CPU0001

 

Message

CPU arg1 has a thermal trip (over-temperature) event.

Informative Description

The processor temperature increased beyond the operational range. Thermal protection shut down the processor. Factors external to the processor may have induced this exception.

Suggested Response Action

Review logs for fan failures, replace failed fans. If no fan failures are detected, check inlet temperature (if available) and reinstall processor heatsink.

Severity Level

Severity Level 1 (Critical)

 

Poweredge R630 CPU0002

 

Message

CPU arg1 has failed the built-in self-test (BIST).

Suggested Response Action

1) Turn system off and remove input power for one minute. Re-apply input power and turn system on. 2) Make sure the processor is inserted correctly,if the processor is removable. 3) If the issue still persists, contact technical support. Refer to the product documentation to choose a convenient contact method.

Category

System Health

Severity Level

Severity Level 1 (Critical)

 

Poweredge R630 CPU0003

 

Message

CPU arg1 is stuck in POST.

Suggested Response Action

1) Turn off the server and disconnect input power for one minute. Re-apply input power and turn system on. 2) Reduce system configuration to minimum memory and remove all PCI devices. If system completes POST, update system BIOS. Re-install memory and PCI one component at a time to meet the original configuration. 3) If the issue still persists, contact technical support. Refer to the product documentation to choose a convenient contact method.

Severity Level

Severity Level 1 (Critical)

 

Poweredge R630 CPU0004

 

Message

CPU arg1 failed to initialize.

Suggested Response Action

1) Turn system off and remove input power for one minute. Re-apply input power and turn system on. 2) Make sure the processor is inserted correctly, if the processor is removable. 3) If the issue still persists, contact technical support. Refer to the product documentation to choose a convenient contact method.

Category

Severity Level

Severity Level 1 (Critical)

Trap/EventID

2241

LCD Message

No LCD message display defined.

 

Poweredge R630 CPU0005

 

Message

CPU arg1 configuration is unsupported.

Informative Description

System is unable to boot or may run in a degraded state.

Suggested Response Action

Review product documentation for supported CPU configurations.

Severity Level

Severity Level 1 (Critical)

LCD Message

CPU configuration is unsupported. Check CPU or BIOS revision

Poweredge R630 CPU0006

 

Message

Unrecoverable CPU complex error detected on CPU arg1 .

Informative Description

System is unable to boot or may run in a degraded state.

Suggested Response Action

1) Turn system off and remove input power for one minute. Re-apply input power and turn system on. 2) Make sure the processor is seated correctly. 3) If the issue still persists, contact technical support. Refer to the product documentation to choose a convenient contact method.

Severity Level

Severity Level 1 (Critical)

Trap/EventID

2241

LCD Message

No LCD message display defined.

 

Poweredge R630 CPU0007

 

Message

CPU arg1 is present.

Informative Description

None

Suggested Response Action

No response action is required.

Severity Level

Severity Level 3 (Informational)

LCD Message

No LCD message display defined.

 

Poweredge R630 CPU0008

 

Message

CPU arg1 is disabled.

Informative Description

System is unable to boot or may run in a degraded state.

Suggested Response Action

if unexpected, check presence, and system setup (BIOS) configuration.

Severity Level

Severity Level 2 (Warning)

 

Poweredge R630 CPU0009

 

Message

CPU arg1 terminator is present.

Informative Description

None

Suggested Response Action

No response action is required.

Severity Level

Severity Level 3 (Informational)

 

Poweredge R630 CPU0010

 

Message

CPU arg1 is throttled.

Informative Description

The CPU is throttled due to thermal or power conditions.

Suggested Response Action

Review system logs for power or thermal exceptions.

Severity Level

Severity Level 2 (Warning)

LCD Message

No LCD message display defined.

Initial Default

 

Poweredge R630 CPU0011

 

Message

Uncorrectable Machine Check Exception detected on CPU arg1 .

Informative Description

None.

Suggested Response Action

Review System Event Log and Operating System Logs. If the issue persists, contact technical support. Refer to the product documentation to choose a convenient contact method.

Severity Level

Severity Level 1 (Critical)

Trap/EventID

2241

LCD Message

Uncorrectable Machine Check Exception detected on CPU . Contact Support

 

Poweredge R630 CPU0012

 

Message

Correctable Machine Check Exception detected on CPU arg1 .

Suggested Response Action

Review System Event Log and Operating System Logs. If the issue persists, contact technical support. Refer to the product documentation to choose a convenient contact method.

Severity Level

Severity Level 2 (Warning)

 

Poweredge R630 CPU0016

 

Message

CPU arg1 is operating correctly.

Informative Description

None

Suggested Response Action

No response action is required.

Severity Level

Severity Level 3 (Informational)

Trap/EventID

2243

LCD Message

No LCD message display defined.

 

Poweredge R630 CPU0021

 

Message

CPU arg1 is configured correctly.

Informative Description

None

Suggested Response Action

No response action is required.

Severity Level

Severity Level 3 (Informational)

LCD Message

No LCD message display defined.

 

Poweredge R630 CPU0024

 

Message

CPU arg1 is enabled.

Informative Description

None

Suggested Response Action

No response action is required.

Severity Level

Severity Level 3 (Informational)

Trap/EventID

2243

LCD Message

No LCD message display defined.

 

Poweredge R630 CPU0025

 

Message

CPU arg1 terminator is absent.

Informative Description

System is unable to boot or may run in a degraded state.

Suggested Response Action

Check presence and reinstall the terminator.

CPU = Processor

Severity Level

Severity Level 2 (Warning)

LCD Message

No LCD message display defined.

 

Poweredge R630 CPU0700

 

Message

CPU arg1 initialization error detected.

Suggested Response Action

1) Turn system off and remove input power for one minute. Re-apply input power and turn system on. 2) Make sure the processor is seated correctly. 3) If the issue still persists, contact technical support. Refer to the product documentation to choose a convenient contact method.

Category

Severity Level

Severity Level 1 (Critical)

LCD Message

CPU initialization error detected. Power cycle system

 

Poweredge R630 CPU0701

 

Message

CPU arg1 protocol error detected.

Informative Description

System event log and OS logs may indicate that the exception is external to the processor.

Suggested Response Action

1) Check system and operating system logs for exceptions. If no exceptions are found continue. 2) Turn system off and remove input power for one minute. Re-apply input power and turn system on. 3) Make sure the processor is seated correctly. 4) If the issue still persists, contact technical support. Refer to the product documentation to choose a convenient contact method.

Severity Level

Severity Level 1 (Critical)

LCD Message

CPU protocol error detected. Power cycle system

 

Poweredge R630 CPU0702

 

Message

CPU bus parity error detected.

Informative Description

System event log and OS logs may indicate that the exception is external to the processor.

Suggested Response Action

Check system and operating system logs for exceptions. If no exceptions found, remove input power, reinstall the processor, then apply input power.

Severity Level

Severity Level 1 (Critical)

LCD Message

CPU bus parity error detected. Power cycle system

 

Poweredge R630 CPU0703

 

Message

CPU bus initialization error detected.

Informative Description

System event log and OS logs may indicate that the exception is external to the processor.

Suggested Response Action

1) Check system and operating system logs for exceptions. If no exceptions are found continue. 2) Turn system off and remove input power for one minute. Re-apply input power and turn system on. 3) Make sure the processor is seated correctly. 4) If the issue still persists, contact technical support. Refer to the product documentation to choose a convenient contact method.

Severity Level

Severity Level 1 (Critical)

LCD Message

CPU bus initialization error detected. Power cycle system

 

Poweredge R630 CPU0704

 

Message

CPU arg1 machine check error detected.

Informative Description

System event log and OS logs may indicate that the exception is external to the processor.

Suggested Response Action

1) Check system and operating system logs for exceptions. If no exceptions are found continue. 2) Turn system off and remove input power for one minute. Re-apply input power and turn system on. 3) Make sure the processor is seated correctly. 4) If the issue still persists, contact technical support. Refer to the product documentation to choose a convenient contact method.

Severity Level

Severity Level 1 (Critical)

Trap/EventID

2241

LCD Message

CPU machine check error detected. Power cycle system

 

Poweredge R630 CPU0800

 

Message

CPU arg1 voltage regulator module is present.

Informative Description

None

Suggested Response Action

No response action is required.

Severity Level

Severity Level 3 (Informational)

LCD Message

No LCD message display defined.

 

Poweredge R630 CPU0801

 

Message

CPU arg1 voltage regulator module failed.

Informative Description

System performance may be degraded or the system may fail to operate.

Suggested Response Action

1) Turn system off and remove input power for one minute. Re-apply input power and turn system on. 2) Make sure the processor is seated correctly. 3) If the issue still persists, contact technical support. Refer to the product documentation to choose a convenient contact method.

Severity Level

Severity Level 1 (Critical)

LCD Message

CPU voltage regulator module failed. Reseat module

 

Poweredge R630 CPU0802

 

Message

A predictive failure detected on CPU arg1 voltage regulator module.

Informative Description

System performance may be degraded or the system may fail to operate.

Suggested Response Action

1) Turn system off and remove input power for one minute. Re-apply input power and turn system on. 2) Make sure the processor is seated correctly. 3) If the issue still persists, contact technical support. Refer to the product documentation to choose a convenient contact method.

Severity Level

Severity Level 2 (Warning)

Trap/EventID

2242

LCD Message

No LCD message display defined.

 

Poweredge R630 CPU0803

 

Message

The power input for CPU arg1 voltage regulator module is lost.

Informative Description

System performance may be degraded or the system may fail to operate.

Suggested Response Action

1) Turn system off and remove input power for one minute. Re-apply input power and turn system on. 2) Make sure the processor is seated correctly. 3) If the issue still persists, contact technical support. Refer to the product documentation to choose a convenient contact method.

Severity Level

Severity Level 1 (Critical)

LCD Message

Lost power input for CPU voltage regulator module. Reseat module

 

Poweredge R630 CPU0804

 

Message

The power input for CPU arg1 voltage regulator module is outside of range.

Arguments

Informative Description

System performance may be degraded or the system may fail to operate.

Suggested Response Action

1) Turn system off and remove input power for one minute. Re-apply input power and turn system on. 2) Make sure the processor is seated correctly. 3) If the issue still persists, contact technical support. Refer to the product documentation to choose a convenient contact method.

Severity Level

Severity Level 1 (Critical)

LCD Message

Power input for CPU voltage regulator module is outside of range. Reseat module

 

Poweredge R630 CPU0805

 

Message

The power input for CPU arg1 voltage regulator module is outside of range, but it is attached to the system.

Informative Description

System performance may be degraded or the system may fail to operate.

Suggested Response Action

1) Turn system off and remove input power for one minute. Re-apply input power and turn system on. 2) Make sure the processor is seated correctly. 3) If the issue still persists, contact technical support. Refer to the product documentation to choose a convenient contact method.

Severity Level

Severity Level 2 (Warning)

LCD Message

No LCD message display defined.

 

Poweredge R630 CPU0806

 

Message

CPU arg1 voltage regulator module is incorrectly configure.

Informative Description

System performance may be degraded or the system may fail to operate.

Suggested Response Action

Review product documentation for proper configuration and installation procedures.

Severity Level

Severity Level 1 (Critical)

Trap/EventID

2241

LCD Message

CPU voltage regulator module incorrectly configure. Check configuration

 

Poweredge R630 CPU0816

 

Message

CPU arg1 voltage regulator module is absent.

Informative Description

System performance may be degraded or the system may fail to operate.

Suggested Response Action

if removal was unintended, check presence and re-install .

Severity Level

Severity Level 1 (Critical)

LCD Message

CPU voltage regulator module absent. Check module

 

Poweredge R630 CPU0817

 

Message

CPU arg1 voltage regulator module is operating normally.

Informative Description

None

Suggested Response Action

No response action is required.

Severity Level

Severity Level 3 (Informational)

LCD Message

No LCD message display defined.

 

Poweredge R630 CPU0819

 

Message

The power input for CPU arg1 voltage regulator module has been restored.

Informative Description

None

Suggested Response Action

No response action is required.

Severity Level

Severity Level 3 (Informational)

LCD Message

No LCD message display defined.

 

Poweredge R630 CPU0822

 

Message

CPU arg1 voltage regulator module is configured correctly.

Informative Description

None

Suggested Response Action

No response action is required.

Severity Level

Severity Level 3 (Informational)

LCD Message

No LCD message display defined.

 

CPU9000

 

Message

An OEM diagnostic event occurred.

Informative Description

None

Suggested Response Action

No response action is required.

Severity Level

Severity Level 3 (Informational)

LCD Message

No LCD message display defined.